cek4d Privacy Policy
We are committed to protecting your personal information. This document explains in detail how cek4d collects, processes, stores and discloses user data in line with industry best practices.
Our Commitment
Your Privacy Is Our Priority
cek4d takes a transparent approach to data management — every decision involving user information is made with security and trust as the primary considerations.
Multi-layer Data Encryption
All personal information and financial transactions are transmitted using industry-standard encryption protocols, ensuring your data cannot be easily accessed by unauthorised parties during transmission or storage.
Full Account Control
cek4d users have full access to review, update and request deletion of their personal data through the account panel. We make this process straightforward so you always remain in control of your own information.
No Sale of Data to Third Parties
cek4d does not sell, rent or trade user personal information to third parties for marketing purposes. Your data is used solely to improve our services and meet operational requirements.
Controlled Retention Period
User information is retained only for as long as necessary for the purposes stated in this policy, or as required by law. Once that period ends, data will be securely deleted or anonymised.
Full Transparency
Every data transfer, the parties involved and the purpose of its use are clearly explained in this document. We update our privacy policy whenever there are changes to our data management practices.
Ongoing Support
The cek4d customer support team is available to assist with any privacy-related queries 24 hours a day, 7 days a week via live chat and email, in both Malay and English.
1. Introduction and Scope
cek4d ("we", "our platform" or "cek4d.app") is an online gambling platform operator licensed under international licensing. We provide slots, live casino, sports betting, online roulette and arcade game services to adult users in Malaysia.
This Privacy Policy explains how we collect, use, disclose and protect the personal information you provide or that is collected automatically when you use cek4d services. This document also explains your rights in relation to that data.
This policy applies to all information collected through the cek4d.app website, including all pages, features and content offered on it. If you do not agree with any part of this policy, please stop using our services.
2. Information We Collect
We collect various types of information depending on how you interact with the cek4d platform. These types of information include:
Information You Provide Directly:
- Full name and username chosen during account registration
- Email address used for account communications
- Mobile phone number for two-factor verification and notifications
- Date of birth for age verification purposes (users must be 21 years of age or older)
- E-wallet information and payment methods such as Touch 'n Go eWallet, DuitNow, ShopeePay, FPX Online Banking, and crypto assets
- Information you provide when contacting the customer support team
Information Collected Automatically:
- IP address and approximate location information based on IP
- Device type, operating system and web browser version
- Session data including pages visited, time spent and navigation patterns
- Game activity and betting logs within the platform
- Cookie information and session identifiers (see Section 6)
We do not store credit card numbers or sensitive banking information directly in our database. All financial transactions are processed through certified payment providers that use multi-layer encryption.
3. Purpose of Data Collection and Processing
cek4d collects and processes your personal information for the following purposes:
Account Management and Service Delivery:
- Creating and verifying new user accounts
- Verifying user identity to ensure only eligible users (aged 21 and above) access the platform
- Processing deposits and withdrawals through the chosen payment method
- Providing customer support and resolving any technical issues
Security and Legal Compliance:
- Identifying and preventing fraud, money laundering and suspicious activity
- Meeting compliance obligations under the international licensing we hold
- Maintaining transaction records for audit and accountability purposes
- Implementing responsible gambling measures including deposit limit settings
Service Improvement:
- Analysing usage patterns to improve the user experience on the platform
- Personalising content and promotional offers based on user preferences
- Conducting regular functionality testing and system maintenance
Communications:
- Sending transaction notifications and account updates via email
- Informing users of changes to terms of service or privacy policy
- Contacting users regarding outstanding support queries
4. Information Sharing and Disclosure
cek4d does not sell or trade user personal information to third parties. However, we may share certain information in the following situations:
Third-Party Service Providers:
We work with service providers that assist in platform operations, including payment processors, server hosting providers and identity verification systems. All these providers are bound by confidentiality agreements and are only permitted to use your data for the specified purposes.
Legal Requirements:
We may disclose personal information when required by law, court order or direction from a competent authority. In such situations, we will endeavour to notify the affected user where we are not prohibited from doing so.
Business Transfers:
If cek4d is involved in a merger, acquisition or business asset transfer, user information may be transferred as part of that process. Users will be notified in advance and given appropriate options.
With Your Consent:
In cases not covered above, we will only share your information with your explicit consent.
5. Data Security
cek4d implements appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
- All data transmitted between your browser and cek4d servers is protected with industry-standard encryption protocols
- Access to databases containing user information is restricted to staff who require that access to carry out their duties
- User passwords are not stored in plain text — they are encrypted using a secure hashing algorithm
- Our systems are regularly reviewed and tested to identify and address any security vulnerabilities
- We maintain access logs that allow us to track any suspicious activity
While we do our best to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your cek4d account password confidential. Do not share your login details with anyone.
6. Cookies and Tracking Technologies
cek4d uses cookies and similar tracking technologies to improve user experience, maintain login sessions and analyse platform usage patterns. The types of cookies used are as follows:
Essential Cookies:
These cookies are required for basic platform functions, including maintaining active user sessions and processing transactions securely. The platform will not function properly without these cookies, so they cannot be disabled.
Performance Cookies:
These cookies help us understand how users interact with the cek4d platform — including the most frequently visited pages and any error messages encountered. This information is used in aggregate form without identifying individuals.
Functionality Cookies:
These cookies store user preferences such as selected language and display settings, enabling a more personalised experience each time you visit the platform.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some platform features.
7. User Rights
As a cek4d platform user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you
- Right to Rectification: You may request that we correct information that is inaccurate or incomplete
- Right to Erasure: In certain circumstances, you may request that we delete your personal information
- Right to Object: You may object to the processing of your data for specific purposes
- Right to Data Portability: You may request your data in a machine-readable format
- Right to Restrict Processing: You may request that we limit how we process your data in certain circumstances
To exercise any of these rights, please contact our customer support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe in accordance with our legal obligations.
8. Protection of Children and Underage Users
cek4d is an online gambling platform intended exclusively for adults aged 21 and above. We do not knowingly collect personal information from any individual under the age of 21.
If we find that personal information of someone under the age of 21 has been collected without our knowledge, the account in question will be suspended immediately and the information will be deleted. Parents or guardians who discover that a child under their care has registered on our platform are advised to contact us immediately.
All new users are required to verify their age during the registration process. This verification process is part of cek4d's commitment to responsible gambling.
9. Changes to the Privacy Policy
cek4d reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to users via a prominent notice on our website or by email to registered users.
The "Updated" date shown at the top of this document reflects the date the most recent amendment was made. Your continued use of the cek4d platform after any such changes is considered your acceptance of the latest version of the Privacy Policy.
We encourage users to review this policy periodically to stay informed about how we protect your information. Archives of previous versions are available upon request through our support team.
10. Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon on the cek4d platform
- Support Language: Malay and English
Our customer support team is always ready to assist you and will respond to privacy-related enquiries promptly.
Your Rights
You Are in Control
Every cek4d user is protected by a clear set of rights. Below is a summary of the key rights you hold regarding your personal data.
Access
Request to view the data we hold about you
Correction
Correct information that is inaccurate or out of date
Deletion
Delete your data where eligible
Objection
Object to processing for specific purposes
Portability
Obtain your data in a machine-readable format
Restriction
Limit how we process your data
Ready to Play?
Register Your cek4d Account Today
Enjoy a wide range of slot games, live casino, sports betting and more with your data kept secure. Minimum deposit of RM20 only.
This platform is for users aged 21 and above only.